FAQ's

ALL nicotine supplied by Nicotine UK is manufactured in the UK.  A pharmaceutical manufacturer that we have used for over 9 years, Nicobrand is  a leading brand that supplies all official NRT and Gums, Patches, etc within the UK.

Can you provide Certificate of Analysis?

COA & MSDS are both readily available upon request if not already displayed within the product page

What is the difference between Nicotine Freebase and Nicotine Salt?

The noticeable difference is that Nicotine freebase has a harshness upon higher nicotine levels, Nicotine salts holds a lower pH level than Freebase, giving salts a smoother experience. 

Where is the best place to store my product?

All Nicotine products are withdrawn from deep refrigeration on the day of dispatch, ensuring you receive the freshest possible product

Air, Light and Heat will degrade and oxidize Nicotine, for best results please store below 0 °C, away from direct sunlight.

*Keep well out of reach from minors and animals. 

Services/Shipping
We use Royal Mail - Tracked on Account.
UK Postage options for all sizes and weights -
Tracked 24 - £5
Tracked 48 - £3.25
*Delivery is aimed for within one/two/three working days (depending on service selected at checkout, some exceptions apply for outlying areas) but on rare occasions it can take upto and please allow for 10 working days as per Royal Mail Disclaimer.
International orders start from £8
  • International Tracked & Signed: Royal mail service: Available to 54 countries, a tracked global delivery service with full check in tracking (up to 8 points of check) and signature required on delivery.
  • International Tracked: Royal Mail service: Available to 41 countries, A tracked global service with online delivery confirmation.
  • International Signed: Royal Mail service: No tracking throughout, A global delivery service with a signature on delivery.

The choice of Service is withheld by Nicotine UK Ltd. We will ship with the best available and most secure service to protect both ourselves and our business customers. 

More Information on both UK and Europe/Worldwide Royal Mail services can be found below

International: http://www.royalmail.com/corporate/sending-receiving/international
UK: http://www.royalmail.com/corporate/sending-receiving/uk/royal-mail-24-48


Note for customers outside the UK
At the request of the customer, we will ship to most countries in the EU, however, please be aware that we will not accept responsibility for packages that are seized by customs, as this is a potential situation.
We are a law-abiding company, and we strictly adhere to all laws in the countries we do business in. In other words, as a consumer who chooses to purchase and have products shipped to a country outside of the UK, you are taking responsibility for your purchase, and acknowledging that you are aware of the laws pertaining to such shipments.
As the importer/customer you are responsible for adhering to any Country or local laws & legislation - regarding the legality of purchasing & import of 72mg/ml Nicotine